“Your team is your biggest asset”: LinkedIn Post Company Out Urban Companyy calls to click on service providers, respond to Firm

The LinkedIn Publishing Publication has sparked a new conversation about the luxury of the party workers – especially those who work with home service platforms such as Urban Company.

In its publication, Anjali Kelkar, the administrative partner of Magpiee Brand Solutions, praised the quality of the services of Al -Hadaria Company, but it raised serious concerns about the working conditions of their services professionals, citing a recent experience with a spa that left it “with a thick heart”.

Kelkar had booked a home spa session at 7:30 pm, which is the only hole available after a feverish week. The appointed professional, Nisa (the name was changed), called shortly before the date, and asked for a delay. She did not eat all day due to successive reservations. When she arrived at 8:17 pm, which is clearly an ordeal, Kalcar showed her water and a light meal – only to learn the harsh reality behind the platform operations.

According to Nisa, workers:

The appointments cannot be rejected even when you are fine or exhausted.
A comment from the platform if they cancel three reservations.
He suffers from low reviews due to the inevitable delays in high transit cities such as Mumbai.
You do not have mandatory time stores between required physical functions.
Heavy equipment such as massage tables often carries, which risk serious health issues. NISA was recently diagnosed with hernia.

Despite its physical and emotional exhaustion, Nisa completed the session with professionalism. But the experiment sparked the red flags of Kelkar: “Is it not a non -human design to design a performance system that offers professionals to failure?” She wrote, urging Urban Company to rethink its model and be more aware of people who support its brand.

It raised after the reactions and comments from professionals repeating similar concerns. Many users praised the sympathy of Kelkar, while others demanded systematic repair in how to manage the platforms that disturbed their workforce.

According to the Urban Compane, an angered Anjali Kelkar Publisher, recognized the concerns it raised and re -committed to improving the conditions for service professionals.

In its response, the company stated that it “is constantly improving the systems that govern reservations, timelines and the partner’s luxury to reduce the excessive load for travel and exhaustion.” However, it has confessed, “It is clear from your message that we still have a job to do it – and your note is an important reminder of what really matters: a person is behind service.”

Urban Kelkar also thanked the expansion of “kindness and sympathy” to Nisa, a spa processor, within a moment of visible distress.

The company said: “Stories like these remind us of the amazing flexibility of our service partners – and the responsibility that we bear as a platform to support them,” adding that the Kulakar notes have been shared with the appropriate teams.

Urban concluded that “we are committed to a better job – for both our valued customers and partners.”

With the expansion of an economy that disturbed India, this post adds to the increasing calls for humanitarian and sustainable work practices, especially in sectors that depend largely on physical workers and customer interactions face to face.

Kelkar concluded that “your team is your biggest balance. Take care of it.”