“The matter is suspended”: the agent targeted by the fraudster who is presented as a member of the clothing team; How remains safe from similar fraud online?

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In an accident that raises concerns about data security and potential violations within the third -party logistics networks that deal with customer orders, the Reddit publication revealed a new fraud that appears to be making tours. According to the Reddit user, they submitted a request on the official Rare Rabbit website, Thehouseofrare.com. The user received a suspicious call the next morning from a person who claims to be from the brand sending team, and asked for a second batch of their paid order due to “internal problems”.

The deception, which knew itself as Ria Sharma, managed to reach sensitive demand details, including the customer’s name, address and accurate demand value ($ 14,000). She insisted that the original request cannot be addressed and the customer asked to submit a new application and pay again, and promised to recover the initial amount.

Upon interrogation, the caller became defensive and claimed that the matter was “suspended” and could not be sent or canceled. Upon refusing to comply, the Reddit user is subjected to an unspecified delay before suddenly separated the call.

After raising this case, Rare Rabbit confirmed that this was a fraud. “Rare Rabbit has continued and confirmed that this is a fraud. They suspect that local delivery partners are doing this,” said this position.

This condition sheds light on the increasing direction as fraudsters take advantage of personal demand information to extract reassured customers to pay duplicate payments. These fraud are particularly disturbing because they indicate data leakage from the inside, which is likely to either from the brand systems or its logistical partners. Several similar cases have been shared by other Redditors in response to this position.

“Most of the fraud is possible due to the low level of employees who provide all the details. Whether it is e -commerce, the bank, anything. Be careful while sharing your details on web sites,” as the user published.

How to stay safe from similar fraud

Check the official channels: Always check the status of demand for the official website or contact customer service directly.
Never pay a request: The legitimate e -commerce company does not ask customers to pay a prior application in advance due to “internal issues”.
Reporting suspicious calls: If you receive a call like this, inform her about the company and the authorities to prevent others from falling into the victim.
Beware of fake customer support: Budgets are often represented by brands. Always use official contact details from the site.



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