The CEO of Shopify Teams tells of the thinking of using artificial intelligence

In a recent memo for employees, the CEO of Shopify Topi Lütke changed a bold policy: The teams must clarify the reason for AI’s inability to perform a job before allowing them to request more resources and resources.

“Before you ask for more resources and resources, the difference must explain why they cannot get what they want to do with artificial intelligence”, Lütke MonumentWhich he shared publicly on social media on Monday. “How will this field look like if the agents of artificial intelligence are already part of the team? This question can lead to truly enjoyable discussions and projects.”

The idea of ​​artificial intelligence and alleged agents will definitely provide a smaller workforce that will attract controversy, given widespread concerns about the impact of artificial intelligence on jobs. A New report From the United Nations Trade and Development Organization that artificial intelligence can disrupt more than 40 % of the world’s roles.

However, Lütke is not the only CEO who looks forward to AI for efficiency gains. Other leaders of technical space have expressed similar feelings.

Sebastian Simiakovsky, CEO of Clarna splurge On how Chatbot works of artificial intelligence in Klarna of 700 customer service agents. He also said that, thanks to artificial intelligence, the workforce in Klarna can eventually be reduced to only 2000 people. Clarna is currently employing about 4000.

As of 2024, Shopify was around 8100 employees. In the previous year, the company was demobilized 20 % From its employees. In January, it was reported that Shopify quietly lay off the employees in the customer service department, according to Business Insider.