It is the tool of giving praise for “authentic” visions

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Workhuman, an Irish technical company, built a $ 1.2 billion revenue company, which CEO Eric Musli calls the basic. Human need to estimate The corresponding need to express gratitude. “

It may seem to be paradoxic, then, that it turns into artificial intelligence to help employees make notes to their co -workers.

The “social recognition” platform, where colleagues publishes praise to each other and can recommend the corresponding bonuses, promote Amnesty International last month. With the click of the Pen icon, users can contact a virtual assistant (sometimes assign) to “train them” to deliver a message with a little deepest.

The tool, called “Human Intelligence”, is one of many social recognition platforms or rewards for integrating artificial intelligence. It is ready to reprimand our sentences, IFFY language and avoid data generated by the emotional responses of colleagues. If this is the thought that matters, then the improved emotional intelligence can make us feel more appreciated a job?

Workhuman agrees that the personal touch is vital. “We do not want the engine of Amnesty International to write these moments of confession,” says Adam Basilio, director of the product strategy (or “producing the product and activation.”

The human element also remains a point of sale for competitors, even when they offer more advanced programs. This year, the Benifex reward platform announced Amnesty International Benefits can be allocated and simplifying human resources. With a bonus, another company that provides privileges to reflect praise from colleagues, said that “human skills, such as cooperation and communication” were “the new competitive advantage” as artificial intelligence takes routine tasks.

Workmann users – including BP, Cisco and LinkedIn employees – can recover praise notes on vouchers, goods, or other good things. This new artificial intelligence component makes this more accurate by referring to the appropriate reward levels, within the budgets set by companies.

The benefit of managers is the data that AI can provide for collective data-from identifying mentors who have appropriate skills to the discovery of high-performance employee companies that must be kept.

Kerry Dryburgh, CEO of People and Culture at Group BP, says the Workhuman program was a “changing games” to enable “comments on a continuous basis” and plans to upgrade to the tool that works in Amnesty International.

“What really happens to (managers) is the initial doubts when they start seeing the data issued,” says Workman’s CEO Musli. With human intelligence, they can chat with the “first language model for getting to know the world” about the best way to use ideas collected from the comments.

For Bruce Daisley, a working place consultant and former TWTTER Executive Director, AI Enhancements amplifies the current risk of recognition programs. “There are definitely benefits of gratitude tools,” he says.

Artificial intelligence can be amazing. At Harvard Business School The study was published last monthThe researchers discussed how to use the teams of artificial intelligence to help them cooperate. They found that people with Amnesty International assistant reported “positive emotional responses” that match or overcome the teams without Amnesty International – and concluded that technology could “meet part of the social and motivational role offered by the human team’s colleagues.”

Workhuman uses an internal language model, trained on millions of employees ’messages, the highest large open source language models. This means that artificial intelligence provides “shockingly accurate” visions of managers, says Musley. And “with more data, artificial intelligence rises.”

We hope that this will save us from the homogeneous conversation of human resources, although, unfortunately, the AI ​​assistant who seems sponsored: The arrow phrases include “this form well” or “Wow! I have just designed a moment of confession that will have a permanent influence.”

But whether we excel or overcome in the end may come down to the people who use it. Daisley also notes: “There are organizations in which you will be incredibly useful and others, unfortunately, another part of the bureaucracy.”