With first successful deployment in East Asia Bank (OTC:)
Hong Kong, December 18, 2024 /PRNewswire/ — HKT (SEHK: 6823) and LeapXpert today announced their collaboration to deliver secure, regulatory-compliant digital communications solutions for businesses, especially financial institutions, with the first deployment by Bank of East Asia Limited (“BEA”).
Leveraging HKT’s robust fixed and mobile network infrastructure as well as system integration expertise, along with LeapXpert’s expertise in providing comprehensive telecom compliance solutions, this collaboration enables companies to connect with their customers using the latter’s preferred channels, including social media platforms. Such as WhatsApp, WeChat and more, while maintaining regulatory compliance requirements. It also eliminates the need for corporate employees to switch between multiple messaging applications.
While regulatory requirements mandate record keeping of communications on various channels including messaging applications, LeapXpert’s Digital Communications Management and Archiving (DCGA) solutions ensure communications are managed and comply with stringent regulatory requirements. It also facilitates archiving and monitoring of exchanged information to prevent sharing of sensitive data and protect the platform from virus or malware attacks through file transfer.
Steve NgGeneral Manager of Commercial groupHKTHe said: “Amid an increasingly stringent regulatory environment, it has become more important than ever for businesses to protect the security of their interactions while ensuring customer convenience. We are pleased to collaborate with LeapXpert in providing regulatory-compliant digital communications solutions for businesses. We are a trusted partner for enterprises, and we are committed to providing them with With solutions that provide high levels of security and data protection while enhancing customer experience.
BEA, A Hong KongThe London-headquartered financial services group has deployed the LeapXpert Communications Platform, powered by HKT’s communications infrastructure, as a dedicated enterprise messaging solution for employees to communicate with clients. It enables customers to continue enjoying their favorite native messaging apps, in this case WhatsApp and WeChat.
Steven LeungGroup Chief Information Officer, General Manager and Head of Technology and Productivity at BEA, He said: “We are excited to adopt the LeapXpert communications solution through HKT’s infrastructure. The solution enables a secure and centralized platform for real-time communications with customers, enhancing our engagement capabilities while monitoring compliance requirements. This collaboration contributes to BEA’s vision of being the partner “The preferred and trusted banker for our customers.”
Avi (Joe:) Brownco-founder and CEO of LeapXpertHe said, “HKT’s collaboration with LeapXpert exemplifies how businesses can enhance their offerings by integrating our advanced communications solutions. By integrating our platform with HKT’s services, we are creating a unique differentiation in the market that provides significant value to enterprise customers. Together with HKT, we are providing cutting-edge communications solutions “Meets the specific needs of modern responsible business communications with a single identity.”
About HKT
HKT is a leading technology, media and telecommunications company with a history of over 150 years Hong Kong. As the city’s true 5G network provider, HKT connects businesses and individuals locally and globally. Our comprehensive enterprise solutions make us the market-leading digital transformation partner of choice for businesses, while our comprehensive connectivity and smart living offerings enrich people’s lives and meet their diverse needs for work, entertainment, education, luxury, and even a sustainable, low-carbon lifestyle. Together with our digital projects that support the development of the digital economy and help communication Hong Kong To the world As an international financial center, HKT seeks to contribute to the development of smart cities and help our technological society move forward.
For more information, please visit www.hkt.com.
LinkedIn: LinkedIn.com/company/hkt
About LeapExpert
LeapXpert, the leader in responsible business communications, provides peace of mind to organizations with governed communications solutions. The LeapXpert communications platform enables structured, compliant and secure communication between enterprise employees and their customers across consumer messaging channels, leveraging communications intelligence to enhance front-office staff productivity and decision-making. Leap Expert, A Gartner (NYSE:) Cool Vendor is headquartered in New Yorkwith offices in London, Tel Avivand Asia. Hundreds of enterprise customers, with hundreds of thousands of users in more than 45 countries, rely on LeapXpert every day to manage digital communications. For more information, visit www.leapxpert.com.
Issued by HKT LIMITED.
HKT LIMITED It is a registered company in Cayman Islands With limited liability.
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