Agentic AI changes meeting platforms online: Moving from Silent Observer to an active participant

Online meetings are like their counterparts in the material world.

By entering the Toulidi AI, the meeting platforms began online to add new visions, including audio transcription services. Plastic sellers, including Microsoft, Google Meet and Cisco Webex, have steadily integrated capabilities that go beyond what actual personal meetings can provide.

Now in the emerging era of AIC AI, online meetings are preparing for a more contrast with a new wave of innovations. Zoom recently announced AINIC AI’s efforts to create a typical transformation from meetings to prominent monuments. Microsoft added Copilot procedures Which can integrate with the Microsoft Teams service that helps users within meetings to get a vision and communicate with other Microsoft services. Cisco has been steadily expanded Artificial intelligence capabilities in WebexAnd the Webex Ai agent announced at the end of 2024 to help publish the call center.

Another company was especially active in space Oter Amnesty InternationalAnd it is somewhat different in that it is not attached directly to any specific platform for online meeting. While OTET is the first time as an AI, the AI ​​assistant is called otter pilot, artificial intelligence chat assistant, and a series of meeting capabilities known as the name Genai meeting.

Today, Otter goes a step forward, while invading it to AICEC. Although some of the AIGENC AI features that OTER adds are not unique, it does at least one thing that has not yet been part of all AI meeting technology. OTER AI is now combined as an entity inside a meeting that can already respond by sound to the information.

An artificial intelligence is no longer an external participant to be accessed only via the chat window; Artificial intelligence is now a living entity that literally represents part of the meeting.

The rise of the agents of the artificial intelligence meeting: beyond the silent observers

Over the past few years, artificial intelligence meetings have been negative monitors-conversations in talks, creating summaries and allowing post-preparation. OTER is now changing this dynamic through the AI ​​agent, which can actively participate in the conversations upon summons.

“The new artificial intelligence agent that we are built will be able to help you in the meeting in the actual time,” Sam Liang, CEO of OTER AI told Venturebeat. “During the meeting, you can say,” Over “and ask questions.”

In a live demonstration with Venturebeat, Liang explained how the agent can answer realistic questions, provide meeting summaries and even schedule follow-up meetings-all through voice commands during an active conversation.

What makes this particular strong is the agent’s ability to connect to the company’s ecosystem.

“This agent can become an expert in the field,” Liang pointed out. “When you hold a meeting, he has an endless knowledge of the Internet, but this agent also has knowledge of your institution.”

Independent factors: When artificial intelligence runs the meeting

With the ability of a step -by -forward agent, OTER also launches an independent SDR (sales development representative) who can hold full meetings independently without human intervention. This agent revives visitors to the site, and performs the product demonstrations and time tables to follow up with representatives of human sales.

“We cannot employ a million human agents to answer the questions, but we have built this SDR agent who works like a sales development representative who can salute every one visitor and give them a living offer,” said Liang.

Using Chatbots and deities -based systems is not new. Liang has argued that what distinguishes his company’s technology from the symbolic solution solutions is her ability to make multimedia products demonstrations in actual time. The independent agent can share screens, show product features and answer specific questions about jobs and pricing.

Technical architecture of the artificial intelligence agent for meetings

Augleic AI is a fairly loaded term in industry today in general.

Aigecalic Action Aicnomectical is to enable the procedures, which can be done by combining multiple models with a tool like Langchain or using the possibilities of calling the jobs in many models.

Liang has a more accurate definition of artificial intelligence agent.

He said: “The agents in general are the most sophisticated Amnesty International system that can destroy a great and complex task into smaller tasks.” “You can do thinking and can do some planning for an important performance.”

Do not use OTER Langchain but developed its own customized technology specifically designed for the challenges of multi -speech audio environments. Technical architecture combines both general knowledge recovery information and the Royal Corporation through the dedicated RAG application (pre -generation for retrieval). This enables the agent to understand the company’s information such as employee names, project terms and internal abbreviations.

The future of intelligence information is not just an artificial intelligence agent

What Agentic AI brings to online meeting platforms represents a new set of capabilities of organizational efficiency.

For decades, organizational efficiency experts have warned of the risk of lost time in meetings. Modern platforms that work with artificial intelligence memory change this danger. CTO told me last week that his goal is to transfer technology from meetings to prominent landmarks, as the result is not just another meeting but rather that can benefit the organization.

Although Agency AI can create workflow tasks, there is also a use of ordinary artificial intelligence assistants who are not actually an agent. There will remain independent artificial intelligence and a fully agent’s work, and this is a good thing, according to Anurag Dhingra, SVP & GM and Enterprise Connectivity and Collaboration in CISCO.

“While artificial intelligence agents work as independent assistants and artificial intelligence assistants as defenders, both of them provide benefits in enhancing productivity and enhancing comprehensive cooperation.” “It is not a matter of choosing one on the other, but rather benefiting from its common strengths to create environments where the teams can focus on innovation and make strategic decisions.”

What is also happening is the possibility of overlapping operation through different platforms. For example, you will work Cisco’s AI with workflow applications such as Salesforce, Servicenow and Outlook.

The strategic effects of the IQ Agency for Foundation’s meetings

For institutions that evaluate a road map that adopts artificial intelligence, the OTER approach to sociology meets is a strategic turning point.

Instead of implementing artificial intelligence for general purposes in the hope of returning to investment, organizations must look at how to deal with the field agents of the field that can handle the concrete pain points with measurable effects.

As the development of AI is one of the tools we use, to the colleagues we are working with, the differentiation will not be found increasingly in the basic models but in the effectiveness of their training in understanding specific commercial contexts and knowing the field.