T-Mobile increased old customer rates. What are the affected plans?

some T-Mobile Learn customers who have earlier plans yesterday that their bills will witness an increase of $ 5 per line, starting from April or May bills. This comes after the company The high prices last June On other heritage plans.

According to a memorandum obtained by CNET and written by John Fryer, head of the T-Mobile Consumer Group, customers affected on March 13 were notified of the height of the height. Only those who received a notice will see the increase. Exactly what plans are wrapped in this procedure remains in the air.

Freier is cited “increasing costs over the past few years” as the motive behind the price boost. Other transport companies face the same opposite winds, such as Verizon Last December This JanuaryAnd AT & T. Last January and June.

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What are the old plans that get an average high?

Based on employee T-Mobile Etisalat, it is not quite clear that customers expect to see $ 5 on their lines on the upcoming data. If you receive a notice via text or email, then T-Mobile’s 5LT Update Plan The page states that the change comes into effect on April 2 and includes some common questions below.

People who participate in the current T-Mobile assortment of the GO5G, Go5G Plus and Go5G-GO5G-will not see this price change. The increase also does not apply to anyone who has a price locking guarantee for the company or a promotional free line at his expense; The memo indicates the number of those who are not affected by the increase as in “Millions of Customers”.

in Reddit R/Tmobile MegathreadCustomers were glowing with the plans they had and whether they had received the notification. (In many cases, people say their plans seem unattainable, just to add something like, “edit: no objection, just email.”) The aforementioned plans include:

• MAX purple
• T-Mobile one and one plusimple
• Simple choice
• OnePlus promotional plan
• Ancient enemy plans

Unlike the T-Mobile note, some people state that their free lines also gain fees of $ 5-but this is compensated for $ 5 credit.

Although T-Mobile says that plans that contain “price lock” or “non-contract” applied “were not affected, some customers received a notice of increased cost. According to questions and answers in the company, it seems that the message is that if you do not like to change, you can leave and will cover T-Mobile some cost If you tell us within 60 days. “

The enemy’s plans were under an agreement in some states not to raise prices for five years, which expire on April 1 Mobile phone report; These new increases enter into force on April 2.

This is the increase in the second line per year

Even removing current and free plans from the account, the number of affected customers is unknown. Apparently, last June increases were not applied to all old plans. Freier says in the memo that T-Mobile complements the initiative that started last year.

“There is no line that receives a previous increase that will get an additional adjustment as part of this initiative,” Freier also says. So if you see an increase of $ 5 in your old plan in the past year, this change will not be added, moreover.

The memorandum indicates that some people “who have a price adjustment to products other than smartphones may have an amendment to the oldest phone plan.” This will include a person who witnessed an increase last year in a cell watch plan, for example. This new increase in prices will not be added in addition, but 5 dollars can be applied to another line in this account.

Even if the rate is applied, T-Mobile says that all kinds of current benefits and prices will remain the same.

In the past, people had the option to contact customer support and respond to T-Mobile’s attempt Transfer them to plans for the latest pricesWhich eventually led to the company Traffic this strategy. But this increase, such as last year, is added automatically to the affected accounts.

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