FTC suits Uber, saying it is “consumer shelters”

The Federal Trade Committee is sued Rideshare Company Uber to the deceptive commercial practices that involve the subscription service in Uber One. In a complaint FTC was submitted in the San Francisco Provincial Court, and it cited the agents saying customers where fees were imposed on the service when they believed that their subscriptions were canceled, or they were not allowed to cancel their accounts easily.

Uber one It costs $ 10 a month and allows users to obtain discounts, and free delivery on Uber and cash measurement, as well as other privileges.

However, FTC says that customers who participated in free experiences have had difficulty canceling and ended up with unexpected charges.

Andrew n said. Ferguson, Chairman of the Federal Trade Committee, “Today we claim that Uber has not only deceived consumers about their subscriptions, but rather made it unreasonable to customers cancel.” In a press release.

The complaint refers to cases where it will take 23 screens and 32 procedures to cancel the Uber One subscription.

A Uber spokesman said that the company does not register or charge consumers without their consent and that “the cancellation can now be done at any time in the application and most people take 20 seconds or less.”

“We are disappointed that FTC chose to move forward with this procedure,” said CNET spokesman.

In an email, Uber intercepted points in FTC’s complaint, saying that it reveals information about what will be imposed on clients. “Consumers who were canceled have not been imposed,” he said.

Subscribe services to the intersection

The subscription services were a goal for FTC recently, as is the case The rules were carried out Call companies to make them simpler and easier to cancel. Last year, California Law passed This is required to be easy as one click for consumers. The changes, in large part of it, were enacted to fight An increasingly advanced ways The companies were keeping customers on the paid hooks.

Sirkiws’s law professor says more measures leading to companies that fail to follow the rules of subscriptions. Chop JoshWhich focuses on business law, fighting monopoly and intellectual property.

“It is very likely that there will be more cases, as FTC seeks, through departments, to address anti -competition practices that harm consumers, especially practices that raise prices and limit consumer options,” Gush told CNET. “Ticketmaster is one example. We may see procedures against Crypto and Payday loans via the Internet.”

But do not expect these FTC claims if you feel that you have benefited from it through a subscription -based service. Gush said that it is not the same as a collective lawsuit that the plaintiffs can obtain from the money from the damage assigned by the court.

“The Federal Trade Committee cannot recover for consumers after the Supreme Court’s decision unanimously in (case 2021 that involves) AMG managementHe said: FTC can also obtain the amounts of charges of law reporting a fair credit and law (best online ticket sales). “