The American Federal Trade Committee is sued Uber due to subscription practices

The US Federal Trade Committee filed a lawsuit against Uber, claiming that the company that participates and delivered the delivery company is working in deceptive billing and cancellation practices.

The Uber Protection Control Authority accused Uber of shipping customers to subscribe to Uber One without obtaining their approval and making it difficult for users to cancel.

Andrew Ferguson, Chairman of the Federal Trade Committee, said in a statement: “FTC Trump-France is fighting on behalf of the American people,”

Uber spokesman denied these allegations, and it was “disappointed” that FTC chose to move forward With the lawsuit.

The subscription service was launched in 2021, and Uber One Service Merks has promised, including non -delivery without fees and discounts on some rounds and requests. The service can be purchased for $ 9.99 per month or $ 96 a year.

In her complaint on Monday, FTC said that Uber has made subscriptions a “very difficult” comment for consumers, who can be exposed to navigation on 23 screens and take up to 32 action if they tried to cancel.

In the response of each point separately, Uber opposed this claim.

“(C) can now be done at any time in application and most people take 20 seconds or less,” Uber spokesman Ryan Thornton said in a statement.

Uber said that in the past, to cancel, the consumer had to contact support within 48 hours of the next bills period, but he said this is no longer the case and customers can cancel at any time.

FTC also claims that many consumers said they are registered in one Uber without giving their approval. The complaint refers to one of the consumers who claimed that the accusation was charged despite the lack of Uber account.

Uber said in his response that “he does not participate or charge consumers without their consent.”

The legal action against Uber is the first lawsuit against the Federal Trade Committee company against a major American technical company since President Donald Trump took office in his second term in January.

the The agency’s case against Mita – It started during the first Trump administration – now in its second week at the trial.

FTC claims that the company, which was previously known as Facebook, got a social media monopoly with it The acquisition of the Photosharing Instagram app In 2012 and WhatsApp service in 2014.

Meta said that the lawsuit from FTC, which reviewed and adopted these acquisitions, is “misleading.”